Your Trusted Partner for BPO Excellence

“Delivering exceptional customer experiences for over 7+ years"

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SERIVCES

We offer the best support services.

Customer Service

Handling inbound calls, emails, and chats from customers to address inquiries, complaints, and requests.
Providing product information, troubleshooting issues, and resolving customer problems.
Ensuring customer satisfaction and loyalty.

Collection

Contacting customers with outstanding payments to collect overdue invoices.
Negotiating payment plans and resolving payment disputes.
Utilizing various collection methods to recover outstanding debts.

Documentenation and NACH PU

Processing and managing various documents, including invoices, contracts, and reports.
Data entry, verification, and archiving of documents.
Ensuring accuracy and compliance with relevant regulations.

Verification

Verifying information provided by customers, vendors, or employees.
Performing background checks, identity verification, and fraud prevention.
Ensuring data accuracy and preventing fraudulent activities.

Sales and Lead Generation

Identifying and qualifying potential customers for sales opportunities.
Generating leads through various channels, such as telemarketing, email marketing, and social media.
Supporting sales teams in closing deals and increasing revenue.

Legal

Providing legal support services, such as contract review, legal research, and compliance audits.
Assisting with legal documentation and regulatory filings.
Ensuring adherence to legal requirements and minimizing legal risks.

Third-Party

Providing specialized services from external vendors, such as marketing, IT, or human resources.

Partnering with third-party providers to leverage their expertise and resources.
Offering a comprehensive range of solutions through strategic partnerships.

Backend Process

Handling administrative and operational tasks behind the scenes, such as data entry, order processing, and inventory management.
Streamlining internal processes, automating tasks, and improving efficiency.
Ensuring smooth operations and supporting core business functions.

WHY TO CHOOES US

Best solution for you

Unlock your growth potential with Rtech System Solutions’s expert guidance.

Professional Support

Resolving customer inquiries, issues, and concerns via various channels (phone, email, chat).

Top-Notch Support

Assisting internal teams with data entry, reporting, analysis, and process improvement. Monitoring and enhancing customer support quality, providing coaching and feedback.

Provide Exclusive Assets

Troubleshooting and resolving technical issues related to products or services.

Activites

Our Priority

Our enterprise solutions are designed to meet you where you are on your revenue cycle journey.

Understanding customer Problem

Providing Best Resources for help to customer

Taking a daily base to Calls

Meeting to team member

Meeting to team how to achieved customer Requements

Handling to Calls

Achivments

Why clients are beliving us

We Take the Hassle Out Of Your Daily Activities

Reduce Work load

25%

Streamlined processes

5-7

Increased productivity

83%

Cost savings

50%

Work Partners

Meet Our Team Members

Our vision is supported by a global team of experts in business, technology and every aspect of customer, with a shared commitment to going above and beyond for those we serve.

Nakul Bajaj

Founder

Manas Ramanathan

Sales Manager

Tanu Guha

EVP, Operations

Aryan Matthai

EVP, Global Operations

BLOG

Latest News From The Blog

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CONTACT

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